Why frozen categories are hard on quick commerce
Most quick commerce operations are designed for ambient goods. Frozen products add a constraint at every step: they must stay frozen from your factory to the warehouse, through picking and loading, and into the platform's freezer. A few minutes at the wrong temperature can mean a melted, refrozen tub that the customer returns and the platform debits you for.
Platforms also judge brands on availability and fill rate. When a purchase order arrives, they expect the quantity in full, labelled correctly, and on time for the slot. Missed or short POs lead to lost visibility, and lost visibility leads to lost sales.
What FroGo handles for you
- Inbound receiving and quality checks of your frozen stock
- Temperature-controlled storage with batch and expiry tracking
- Purchase order processing for each quick commerce platform
- Picking, packing and labelling to platform specifications
- Reefer dispatch to platform warehouses and dark stores on scheduled slots
- Proof of delivery collection, returns handling and reconciliation
- Stock and fill-rate reporting so you can plan production and promotions
Built on our own warehouse management system
Every unit is tracked in FroGo WMS, the warehouse management system our team built for frozen operations. Scan-based picking reduces wrong-SKU dispatches, tray-wise stock tracking shows exactly where each batch sits, and inward planning means trucks are unloaded into the freezer quickly instead of waiting on the dock.
How we get you live
- 1
Onboarding
We understand your products, demand patterns and platform requirements, then catalogue your SKUs and assess storage needs.
- 2
Setup
Warehouse space is allocated, inventory is planned, processes are defined and control systems are configured for your brand.
- 3
Go live
Fulfilment starts against agreed service levels, with demand integration, WMS configuration and dispatch planning in place.
- 4
Post-delivery operations
We handle returns, collect proof of delivery from platforms and reconcile accounts through SOP-based processes.